Thumb Screw Depot™ Hassle Free Lifetime Warranty

 

We Guarantee Our Products To Be Free From Manufacturing Defects For The Life Of The Product.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
Warranty is restricted to the United States. Warranty is void on items taken outside of the United States.

What Is Covered:

  • Any Product With A Manufacturing Defect Purchased Directly From Thumb Screw Depot™:
    www.thumbscrewdepot.com, “Thumb Screw Depot” on Amazon, and/or “Thumb Screw Depot” on eBay.
  • A Product Defect May Include But Not Limited To: A Separation Of The Knob From The Screw, A Split Knob and/or Other Manufacturing Defect.

The Process:

  • Buyer Must Provide At Least One Accepted Form Of  A Valid Proof Of Purchase (See Below).
  • Buyer Must Provide Description And Images Of Defect(s).
  • Buyer May Be Required To Ship Product Back With Pre-Paid Label For Inspection.
  • Thumb Screw Depot Will Ship Replacement Product At No Cost Or Refund The Original Purchase Price Of Product.

Valid Proof Of Purchase:

  • Purchase Made Through An Active www.thumbscrewdepot.com Registered Account
  • Order Confirmation Email From www.thumbscrewdepot.com, Amazon and/or eBay That Contains:
    -The Date Of Purchase & Order Number.
    -The Purchasers Name & Address.
    -The Product SKU and/or Detailed Description & Quantity.
  • Order History Screenshot From Amazon and/or eBay That Contains:
    -The Date Of Purchase & Order Number
    -The Purchasers Name & Address
    -The Product SKU and/or Detailed Description & Quantity.

What Is Not Covered:

  • Any Product Purchased From An Unauthorized Reseller Or Third Party.
    (Note: We Only Sell Direct To Consumer, We Do NOT Sell To Any Resellers!)
  • Any Product Without Valid Proof Of Purchase.
  • Any Discontinued Product SKU.
  • Any Product Damaged From Exposure To The Elements, Corrosion and/or U.V. Light Exposure.
  • Any Product Damaged From Misuse and/or Abuse.

Life Of The Product Terms:

  • Limited To The Original Purchaser.
  • Limited To Active Product SKU’s.

Replacement & Refund Terms:

  • Limited To The Original Purchaser.
  • Replacement Products Ship Via USPS First Class Package.
  • Shipping Fees Are Excluded From Refunds If Applicable.
  • Special Order Items May Only Be Eligible For A Refund Based On Parts Availability At The Time Of Claim.